Salesforce users report user interface, availability of features, and a wide variety of integrations as the biggest pros of this system. Artificial intelligence (AI) comes as an add-on through a tool called Einstein. Sales Cloud also comes with marketing tools, a mobile app, and a data cleaning tool. Sales Cloud can also be used to manage lead and contact management, sales opportunity management, and workflow rules and automation. Sales Cloud is the standard CRM offering from Salesforce and is a cloud-based system with a mobile application. Sales Cloud offers a scalable way for sales teams to manage contacts, opportunities, and leads in addition to forecast sales and boost productivity. ![]() Salesforce CRM allows your sales team to access real-time customer information in one place, plus pull insights from dashboards and reports. Salesforce is a customizable customer relationship management (CRM) system that helps businesses of all sizes accelerate sales, automate tasks, and make more informed decisions to grow their businesses faster. ![]() Salesforce Sales Cloud CRM ReviewProduct Overview
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